Our Philosophy

While all firms will claim to put their clients first, in 2016, Eric Robinson Solicitors conducted an exercise with its staff of over 150 individuals to establish the core service values (now known as our Brand Values) they wanted potential and existing clients to know and understand:

Enthusiasm

Excellence

Fun

Growth

Innovation

Opportunity 

Success

Unity

It is these core values that we believe give the reasons for why many of our clients have been with us for many years.

We regularly engage in ‘mystery shopping’ and assess our client satisfaction score obtained through both hard copy and online feedback forms to monitor and evaluate our service, all to ensure that Eric Robinson Solicitors remains the stand-out legal firm on the South Coast.