Having served the people of Hampshire for over 50 years, Eric Robinson Solicitors has earned an enviable reputation for innovation, hard work and high standards of service in all areas of both private and commercial law.
Since 2014, the firm has expanded beyond its Southampton base to open offices in Winchester, Lymington, Basingstoke, Portsmouth and, took its first residency outside Hampshire in the towns of Bracknell in neighbouring Berkshire, and in late 2017 opened a further office in Richmond, bringing its total presence to ten offices across the South.
In 2015, Eric Robinson Solicitors welcomed the arrival of ‘Eric the Owl’, who quickly took the region by storm. Appearing in advertising campaigns, at business exhibitions and a variety of local events, from fairs and carnivals to school fetes and charity fundraisers, Eric became the face of the firm and launched its new membership scheme, ‘Ask Eric’, which offers unlimited free 15 minute advice consultations and exceeded expectation by hitting over 1,000 members within its first year. The following year, Eric was shortlisted for the Law Society’s ‘Excellence in Marketing & Communications Award’.
In 2016, Eric Robinson Solicitors achieved the Law Society’s Lexcel accreditation, the firm’s Criminal Team won ‘Client & Duty Solcitors Contract 2017’ for the South of England, covering Police Stations and Courts across Hampshire, Dorset & Berkshire, and its Conveyancing Department was accepted into the Association of Leasehold Enfranchisement Practitioners, ALEP.
The major growth and innovation of the firm is typified within its commercial department. In recent years, the team has expanded to provide services to a wide variety of sectors, developing one of the most diverse and exciting client portfolios of any legal firm on the South Coast.
The firm’s fundamental objective has never changed; to provide friendly and clear expert advice to whoever needs it. The mission statement ‘making law make sense’ has been the foundation of its approach to client service and to ensure both accessibility and approachability, Eric Robinson Solicitors has introduced
- Fixed Fees across all private client and commercial services
- 28 day guarantee for its conveyancing services
- Saturday opening across all branches
The value of these new intiatives were confirmed in anonymous Mystery Shopping activity and client feedback forms, which proved Eric Robinson Solicitors’ commitment to making sure that people know who we are, understand what we do and, above all, trust us to manage their legal affairs.